This Life!
Why do I do this? |
Can’t help it! |
A story from life...this really happened ! <G>
Phone rings :-
Bryan speaking, how can I help you?" | "Hello Bryan, I'm having trouble with WordPerfect." |
"What sort of trouble?" | "Well, I was just typing along, and all of a sudden the words went away." |
"Went away?" | "They disappeared." |
[Hmm.] | |
"So what does your screen look like now?" | "Nothing." |
"Nothing?" | "It's blank; it won't accept anything when I type." |
"Are you still in WordPerfect, or did you get out?" | "How do I tell?" |
[Uh-oh. Well, let's give it a try anyway.] | |
"Can you see the C:\ prompt on the screen?" | "What's a sea-prompt?" |
[Uh-huh, thought so. Let's try a different tack.] | |
"Never mind. Can you move the cursor around on the screen?" | "There isn't any cursor: I told you, it won't accept anything I type." |
[Ah--at least they know what a cursor is. Sounds like a hardware problem. I wonder if they've kicked out their monitor's power plug.] | |
"Does your monitor have a power indicator?" | "What's a monitor?" |
"It's the thing with the screen on it that looks like a TV. | "Oh!" |
Does it have a little light that tells you when it's on?" | "I don't know." |
"Well, then please have a look on the back of the monitor and find where the power cord goes into it. Can you see that?" | [sound of
rustling and jostling] [muffled] "Yes, I think so." |
"Great! Follow the cord to the plug, and tell me if it's plugged into the wall." | [pause] "Yes, it is." |
[Hmm. Well, that's interesting. I doubt they would have accidentally turned it off, and I don't want to send them hunting for the power switch because I don't know what kind of monitor they have and it's bound to have more than one switch on it. Maybe the video cable is loose or something.] | |
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?" | "No." |
"Well, there are. I need you to look back there again and find the other cable." | [muffled] "Okay, here it is." |
"Follow it for me, and tell me if it's plugged securely into the back of your computer." | [still
muffled] "I can't reach." |
"Uh huh. Well, can you see if it is?" | [clear again] "No." |
"Even if you maybe put your knee on something and lean way over?" | "Oh, it's not because I don't have the right angle--it's because it's DARK!." |
"Dark?" | "Yes--the office light is off, and the only light I have is coming in from the window." |
"Well, turn on the office light then." | "I can't." |
"No? Why not?" | "We've had a power cut" |
"A power--!?!" | |
[AAAAAAARGH !!!!!!!! Now calm down
a bit] "A power cut Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?" |
"Well, yes, we keep them in the cupboard." |
"Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from." | "Really? Is it that bad?" |
"Yes, I'm afraid it is." | "Well, all right then, I suppose. What do I tell them?" |
"Tell them you're TOO STUPID TO OWN A COMPUTER!" [slam down phone!] |